Terms of service

TOKYO DROP  |  Litz Co., Ltd.

OVERVIEW


This website is operated by Litz Co., Ltd.. Throughout the site, the terms “we”, “us” and “our” refer to Litz Co., Ltd.. Litz Co., Ltd. offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


SECTION 1 – ONLINE STORE TERMS


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or region of residence, or that you are the age of majority in your country or region of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.


SECTION 2 – GENERAL CONDITIONS


We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve:
(a) transmissions over various networks; and
(b) changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION


We are not responsible if information made available on this site is not accurate, complete or current.
The material on this site is provided for general information only and should not be relied upon without consulting more accurate or timely sources. Any reliance is at your own risk.
This site may contain historical information, which is provided for reference only and may not be current.
We reserve the right to modify site contents at any time without obligation to update information. You agree it is your responsibility to monitor changes.


SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES


Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service at any time without notice.
We shall not be liable for any modification, price change, suspension, or discontinuance.


SECTION 5 – PRODUCTS OR SERVICES (if applicable)


Certain products or Services may be available exclusively online and may have limited quantities, subject to our Refund Policy:
https://tokyo-drop.com/policies/refund-policy

We strive to display product colors and images accurately, but cannot guarantee monitor accuracy.
We reserve the right to limit sales by person, region, or jurisdiction, and to limit quantities.
All product descriptions and prices may change without notice. We may discontinue products at any time.
We do not warrant that products or Services will meet expectations or that errors will be corrected.


Customs, Duties, and Taxes

All international orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the customer’s responsibility and are not included in product or shipping prices.
We cannot control or predict these charges. Please contact your local customs office for details.
We are not responsible for delays caused by customs.


RANDOM PRODUCTS – NATURE OF SALE AND LIMITATION OF RETURNS


Certain products are sold as "Random Sets" or "Random Singles," meaning items are selected randomly and cannot be chosen in advance.
By purchasing, you agree to the following:

(a) Nature of Random Sales
Random selection is a core feature of these products. Listings show possible items, but no guarantee is made.

(b) No Returns or Refunds Based on Randomness
Opened items cannot be returned or refunded based on preference.

(c) Right to Cancel (Unopened Items – UK and Other Eligible Jurisdictions)
Eligible customers may cancel within 14 days if items remain unopened and sealed.

(d) Faulty or Damaged Items
Defective or incorrect items can be reported at:
[email protected]


SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION


We reserve the right to refuse or cancel orders at our discretion.
You agree to provide accurate and up-to-date account information.
For more details, see:
https://tokyo-drop.com/policies/refund-policy


SECTION 7 – OPTIONAL TOOLS


We may provide access to third-party tools “as is” without warranties.
Use of such tools is at your own risk.
Future features and Services will also be subject to these Terms.


SECTION 8 – THIRD-PARTY LINKS


Third-party links may direct you to external websites.
We are not responsible for third-party content, products, or Services.
Please review third-party policies before engaging in transactions.


SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS


You agree that we may use any comments you submit without restriction.
We are not obligated to maintain confidentiality, compensate, or respond.
You are responsible for your submissions and must not violate laws or rights.


SECTION 10 – PERSONAL INFORMATION


Personal information is governed by our Privacy Policy:
https://tokyo-drop.com/policies/privacy-policy


SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS


We may correct errors or update information at any time without notice.
We are not obligated to update information unless required by law.


SECTION 12 – PROHIBITED USES


You may not use the site for unlawful, abusive, fraudulent, or harmful purposes.
Violation may result in termination of access.


SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY


Services are provided “as is” without warranties.
We are not liable for damages, losses, or errors arising from use of the Service.
Liability is limited to the maximum extent permitted by law.


Notice to Consumers in Certain Jurisdictions

Nothing in these Terms limits statutory consumer rights under applicable law.


SECTION 14 – INDEMNIFICATION


You agree to indemnify and hold harmless Litz Co., Ltd. from any claims arising from your violation of these Terms.


SECTION 15 – SEVERABILITY


If any provision is unenforceable, the remainder remains valid.


SECTION 16 – TERMINATION


These Terms remain effective until terminated by either party.
We may terminate access if you violate the Terms.


SECTION 17 – ENTIRE AGREEMENT


These Terms constitute the entire agreement between you and us.


SECTION 18 – GOVERNING LAW


These Terms are governed by the laws of Japan.
Disputes are subject to the jurisdiction of Japanese courts, unless otherwise required by consumer protection laws.


SECTION 19 – CHANGES TO TERMS OF SERVICE


We may update these Terms at any time.
Continued use constitutes acceptance of changes.


SECTION 20 – CONTACT INFORMATION


Questions about the Terms of Service should be sent to:
[email protected]